Mamo Baji's Privacy Policy

1 Introduction

Mamo Baji (mamobaji.com) is an online betting and gaming platform serving users in Bangladesh. We understand that when you register or transact on our platform, your personal information is entrusted to us — and we take that responsibility very seriously.

This Privacy Policy explains what information Mamo Baji collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties. This Policy applies to Mamo Baji's website, mobile app (Android and iOS), and all related services.

By using our services, you are considered to have accepted this Privacy Policy. If any part is unclear, contact our support team — we're always ready to help.

2 What Information We Collect

Mamo Baji only collects information that is genuinely necessary to operate our services, maintain security, and meet legal obligations. We do not collect data beyond what is required.

Directly Provided Information

• Full name and date of birth (for age verification)
• Mobile Number and Email Address
• Residential Address
• National ID (NID) or passport number (for KYC verification)
• Payment method details (bKash/Nagad number, bank account)
• Login credentials (password stored in encrypted form)

Automatically Collected Information

• IP Address and Device Type
• Browser Information and Operating System
• Time spent on each page of the site
• Gaming History & Transaction Records
• Login time and session information
• Data Collected from Cookies and Similar Tracking Technologies

3 How Your Information Is Used

Mamo Baji uses your information only for specific, legitimate purposes. Your data is never used for unnecessary or unauthorized ends.

• For account creation, management, and verification.
• To process deposits, withdrawals, and other financial transactions.
• To send bonuses, promotions, and personalized offers (with your consent only).
• To provide customer service and support.
• To prevent fraud, money laundering, and illegal activity.
• To fulfil legal obligations and meet regulatory requirements.
• To improve platform functionality and enhance the user experience.
• To review usage and ensure responsible gaming.

4 Information Sharing

Mamo Baji may share your information with third parties in limited, specific circumstances. In every case, we take the utmost care to protect user privacy.

When Your Information May Be Shared

• Payment Processor: Necessary information is shared with bKash, Nagad, or the relevant bank to complete transactions.
• KYC Service Provider: With a licensed KYC partner for identity verification.
• Law Enforcement Agencies: Where required by a court order or legal obligation.
• Anti-Fraud System: With security partners for fraud detection.
• Business Succession: In the event of a company merger or acquisition.

5 Data Protection Measures

Mamo Baji uses industry-standard security technology to protect your personal and financial information. Our security measures are continuously reviewed and upgraded.

• 256-bit SSL/TLS encryption — all data transmissions are secured.
• Passwords are stored with bcrypt hashing — no one can view plain text passwords.
• Two-factor authentication (2FA) option — for added security.
• Real-time fraud detection system is active.
• Servers and databases are protected by firewalls.
• Regular security audits and penetration testing.
• Physical security measures at data centers.
• Restricted staff access — only authorized personnel can view specific data.

6 Cookie Policy

Mamo Baji's website and app use cookies — small text files stored in your browser that help improve site functionality and your overall experience.

What Types of Cookies We Use

• Essential Cookies: These are required to maintain login sessions and ensure security — they cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: Used to understand which parts of the site are most visited — fully anonymous.
• Security Cookies: To detect multiple accounts or suspicious activity.

Cookies can be managed or deleted through your browser settings. However, disabling essential cookies may cause certain site features to stop working.

7 Data Retention Period

Mamo Baji does not retain any data longer than necessary. A specific retention period is defined for each category of information.

Once the retention period ends, data is securely deleted or anonymized so that no individual can be identified.

8 Your Rights

Every Mamo Baji user has specific rights over their own data. We respect those rights and actively support users in exercising them.

9 Children's Privacy

Mamo Baji is strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors.

• Date of birth is verified at registration — sign-ups under 18 are automatically rejected.
• Age is re-verified during the KYC process.
• If we become aware that a minor's data has been collected inadvertently, the account is immediately closed and the data is deleted.
• A parent or legal guardian may file a complaint regarding a child's personal data.

10 Privacy Policy Updates

Mamo Baji may update this Privacy Policy from time to time. Revisions may be necessary due to changes in law, the adoption of new technologies, or business developments.

• For significant changes, registered email notification will be sent at least 7 days in advance.
• The date and summary of changes will be shown at the top of this page.
• Continued use of the service after changes take effect constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

11 Contact

For any questions, complaints, or requests regarding the Privacy Policy, please contact our dedicated Privacy Team.